Case Manager & Probation Officer Essentials
Case managers and probation officers have a tricky job of keeping track of a lot of moving pieces, while managing & coordinating all of those pieces, while overcoming obstacles and challenges along the way. It takes a special person, with special skills, to handle these jobs.
This course provides the basic essentials, including:
2. Calendar & Time Management
3. Setting & Maintaining Boundaries
4. Interacting with Clients
5. Documentation & Record-Keeping
6. Communication Skills
7. Keeping a Balance for Yourself
This course provides 4 hours of online learning, with a short assessment after each section. You'll receive a Certificate of Completion when you finish. Course access is available through December 31.
Amy Morgan, MSC - Director and Founder of Academy Hour, specializes in mental health for law enforcement and responders. -------------- Dr. John Duncan - PhD in Neuroscience and 27 years in law enforcement from the Oklahoma State Bureau of Narcotics and Dangerous Drugs Control as Chief Agent. -------------- Byron Curtis Ph.D. F-ABFT, Chief Forensic Toxicologist, Office of the Chief Medical Examiner – State of Oklahoma, Toxicology Laboratory Director -------------- Dr. Henry Cloud, Doctor of Philosophy (Ph.D.), Clinical Psychology, Biola University. Dr. Cloud is an acclaimed leadership expert, psychologist, and best-selling author. -------------- Dr. Colleen Halupa is the Dean of Online Education at East Texas Baptist University. She has an Ed.D in Curriculum and Instruction, Educational Leadership and Management, a masters and bachelors in health care administration and is a nationally certified clinical laboratory scientist. -------------- Jessica Smith is currently a graduate student in the Human Relations Department at the University of Oklahoma. Prior to graduate school, she worked as a group therapist at the University of Oklahoma Health Sciences Center and as a Forensic Interviewer for 8 years.---------------Dr. Ann Hamilton studies human communication, and writes and speaks about conflict, crisis, and culture.---------------Duane T. Bowers, LPC, CCHt is a Licensed Professional Counselor and Educator, and a Certified Clinical Hypnotherapist in private practice.---------------Scott Tatum, RN/EMT-P has over 20 years of flight experience as a Flight RN/Paramedic, serves as a Sheriff's Dept. SWAT Tactical Medic, and works as a Simulation Specialist/Instructor.