OD025 | Conflict Resolution, Mediation & Negotiation
Conflicts are typically caused by different people having different goals, and not knowing how to work together for a resolution that everybody can live with. This 2-hour training course discusses the causes of conflict, how to come together towards agreements, negotiating without anger or heightened emotions, and mediating towards mutual solutions.
Amy Morgan, MSC - Executive Training Director and Founder of Academy Hour -------------- Dr. John Duncan - PhD in Neuroscience and 27 years in law enforcement from the Oklahoma State Bureau of Narcotics and Dangerous Drugs Control as Chief Agent. -------------- Byron Curtis Ph.D. F-ABFT, Chief Forensic Toxicologist, Office of the Chief Medical Examiner – State of Oklahoma, Toxicology Laboratory Director -------------- Dr. Henry Cloud, Doctor of Philosophy (Ph.D.), Clinical Psychology, Biola University. Dr. Cloud is an acclaimed leadership expert, psychologist, and best-selling author. -------------- Dr. Colleen Halupa is the Dean of Online Education at East Texas Baptist University. She has an Ed.D in Curriculum and Instruction, Educational Leadership and Management, a masters and bachelors in health care administration and is a nationally certified clinical laboratory scientist. -------------- Jessica Smith is currently a graduate student in the Human Relations Department at the University of Oklahoma. Prior to graduate school, she worked as a group therapist at the University of Oklahoma Health Sciences Center and as a Forensic Interviewer for 8 years.