Exceptional customer service makes us return to a business more than anything else will. Unfortunately, it sometimes seems like the customer is low priority, which leaves consumers with a negative take-away of their experience. This multi-session course teaches the importance of good service, and the effect it has on the employee, the customer and the business. Also covered are service attitudes, methods, and standard practices for being your best in a service role.
This enrollment provides access to the class for thirty days.