This full training course is designed to provide the basic essentials needed to begin an entry-level administrative assistant position, but also adds in helpful lessons on becoming an exceptional employee as well.

Topics covered will be:

LESSON ONE
Career options and possibilities
Expectations of an Administrative Assistant

LESSON TWO
Basic clerical skills necessary to do the job
Software you’ll need to know and computer systems at work
Tools of the Trade

LESSON THREE
Standard office machine use
Mail and shipping services

LESSON FOUR
Telephone skills & etiquette

LESSON FIVE
Travel arrangements

LESSON SIX
Meeting setup
Taking meeting minutes

LESSON SEVEN
Organizational skills
Time management and priorities
Keeping accurate records
Appointments and calendars

LESSON EIGHT
Sorting, filing and correctly alphabetizing

LESSON NINE
Bookkeeping

LESSON TEN
People skills
Communication skills

LESSON ELEVEN
Professionalism, excellence and service

LESSON TWELVE
E-mail communications
Memos / The business letter

LESSON THIRTEEN
Dressing for success
Resume and interview skills

LESSON FOURTEEN
A step above the rest - being exceptional

This enrollment provides access to the class for thirty days.